Frequently Asked Questions

Everything you need to know to use Transak like a pro

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16 articles in this collection
Written by Sami Start and Aman Doshi

Sell Cryptocurrency with Transak

How to sell cryptocurrency
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Written by Aman Doshi
Updated over a week ago

How to view order history

How to see your past orders on Transak
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Written by Sami Start
Updated over a week ago

How can I cancel my existing order?

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Written by Sami Start
Updated over a week ago

My bank account has not been charged yet?

Making bank payments on Transak
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Written by Sami Start
Updated over a week ago

Wallets for cryptocurrency

What is a wallet? And how can I set one up? What are the best wallets? What wallet can I use for Ethereum, Bitcoin, Zilliqa, Elrond?
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Written by Sami Start
Updated over a week ago

KYC on Transak

How to go through KYC ('Know Your Customer') and get your account verified for trading
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Written by Sami Start
Updated over a week ago

I received more/less Cryptocurrency than the estimated amount in my order?

How and why estimated crypto amounts can differ from actual payments
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Written by Sami Start
Updated over a week ago

How can I change my bank account details?

Editing your linked bank account details for fast order processing
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Written by Sami Start
Updated over a week ago

Buying cryptocurrency for beginners

How to buy cryptocurrency
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Written by Sami Start
Updated over a week ago

How can I access my Transak account from another device? |

Accessing your Transak account from multiple devices
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Written by Sami Start
Updated over a week ago

How do I log back into my Transak account?

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Written by Sami Start
Updated over a week ago

How to buy ZIL with Transak

How to buy ZIL with Transak
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Written by Sami Start
Updated over a week ago

How can I check my order history?

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Written by Sami Start
Updated over a week ago

Bank Payment Processing Time

Understand bank transfer processing times as per choice of fiat currency
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Written by Sami Start
Updated over a week ago